![]() ![]() Customer response rate improves as productivity increases.Helps to attain goals efficiently as the coordination among the teams help users to improve themselves by managing accounts more effectively by consuming less time.Users can view the messages in Slack when any event happens inside Salesforce. ![]() The Salesforce app for Slack is an integration that lets users grab information from Salesforce, and surface it directly in Slack with just a few quick commands.Slack, termed as the most commonly used chat platforms for businesses, which recently announced an update to their Salesforce app the 2.0 update includes improvements under the hood for the Sales Cloud and introducing Service Cloud compatibility.Voice and video call integration with screen sharing.Chat Channels for teams in public or private channels.Slack is derived from Searchable Log of All Conversation and Knowledge and has been promoted as an email killer. Being able to stay up to date with what is happening with your customers and colleagues is critical. Staying connected with your team is even more important when you are working from home or part of your team is working remotely. ![]()
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